Chief General Service - Housekeeping Leadership

Join Tokyu Property Management Indonesia as our Chief General Service - Housekeeping Leadership and lead our housekeeping operations in the heart of Central Jakarta. This is a unique opportunity to oversee a dynamic team while enjoying competitive compensation, comprehensive benefits, and a chance to make a significant impact in one of the busiest urban centers in Indonesia. With a strong focus on quality and efficiency, our housekeeping team is dedicated to maintaining the highest standards of cleanliness and hospitality in our properties.

In this role, you will be responsible for managing and optimizing our housekeeping operations, ensuring that all properties are immaculate and guest satisfaction is maximized. You will work closely with our property managers, maintenance teams, and front office staff to create a seamless guest experience. This position offers a dynamic and challenging environment, with opportunities for professional growth and development.

Based in Jakarta Pusat, you will have the chance to work in a vibrant and fast-paced city, contributing to the success of some of the most prestigious properties in Indonesia. If you are a seasoned professional with a proven track record in housekeeping management, we invite you to apply and be part of our team.

📋 Tanggung Jawab Pekerjaan

• Oversee and manage the daily operations of the housekeeping team, ensuring high standards of cleanliness and guest satisfaction.
• Develop and implement housekeeping schedules and protocols to optimize efficiency and productivity.
• Monitor and maintain inventory levels of cleaning supplies and equipment.
• Conduct regular inspections of properties to identify and address any issues or areas for improvement.
• Train and mentor housekeeping staff to ensure they are equipped with the necessary skills and knowledge.
• Collaborate with property managers, maintenance teams, and front office staff to coordinate and streamline operations.
• Ensure compliance with health and safety regulations and industry standards.
• Analyze performance metrics and implement strategies to improve operational efficiency and cost-effectiveness.

🎓 Kualifikasi & Syarat

• Proven experience in housekeeping management, preferably in a high-end or luxury property setting.
• Strong leadership and team management skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with staff and stakeholders.
• Knowledge of cleaning and sanitation standards, as well as health and safety regulations.
• Familiarity with property management software and tools, such as CleanXpert or similar systems.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Bachelor's degree in Hospitality Management, Hotel Management, or a related field.
• Certification in Housekeeping Management or a related field is a plus.

🛠️ Keahlian

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