Service Head for Xpeng (Talent Pool) - Supervisor

Erajaya · 📍 Badung, Bali · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 15000000 - 25000000
Erajaya is seeking a dedicated and experienced Service Head to join our Talent Pool for Xpeng. This role offers a competitive salary and the opportunity to be part of a leading automotive company. As a Service Head, you will be responsible for overseeing the service operations and ensuring the highest level of customer satisfaction.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the service center, ensuring smooth and efficient service delivery.,Manage a team of service technicians and support staff, providing guidance and mentorship.,Ensure all service activities comply with company policies, procedures, and regulations.,Monitor service performance metrics and implement improvements to enhance service quality.,Coordinate with other departments to ensure seamless customer experience.,Handle customer complaints and resolve issues promptly and professionally.,Maintain accurate records of service activities and customer interactions.,Stay updated with the latest industry trends and technologies in the automotive service sector.

🎓 Kualifikasi & Syarat

Bachelor's degree in Automotive Engineering, Mechanical Engineering, or a related field.,Minimum of 5 years of experience in automotive service management.,Proven track record of successfully managing service operations and teams.,Strong leadership and communication skills.,Familiarity with Xpeng vehicles and their service requirements.,Knowledge of relevant industry standards and regulations.,Ability to work under pressure and meet tight deadlines.,Excellent problem-solving and decision-making skills.

🛠️ Keahlian

Service managementTeam leadershipCustomer serviceQuality assuranceTechnical knowledgeCommunicationProblem-solvingAdaptability
Siap Melamar?
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang

Lowongan Terkait